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Frequently Asked Questions

Welcome to the one-stop shop for all your booking solutions.

In this section, you can find answers to a variety of questions that help to ensure a smooth-sailing trip ahead. Make sure to log in for a more personalised experience.

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Airline schedule changes

The airline changed my flight resulting in a minor delay. What can I do?

The airline changed my flight resulting in a major delay. What can I do?

My flight got cancelled by the airline. What can I do?

Will I be notified if there are changes to the flight schedule?

How many times can the airline change my flight?

Can I arrive at the airport later if my flight is delayed?

Will I be compensated for involuntary changes?

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